Turn voice into action.
Why surveys are letting you down
Customers stopped clicking 1–5 a long time ago.
Survey fatigue
Response rates have collapsed below 5%. The customers who actually answer are no longer representative, and rarely the ones you most need to hear.
Thin signal
A score on a scale tells you something is wrong, never what or where. By the time you investigate, the customer is gone and the moment is forgotten.
Slow loops
Quarterly NPS reports surface problems weeks late. By then a branch has churned customers, lost a season, or burned a reputation that won't recover.
Branch blind spots
Aggregate dashboards hide which location is failing on which dimension. Multi-branch operators end up flying blind exactly where the variance lives.
Try it yourself
Record a clip, let our AI classify it.
30 seconds. No signup. We'll show you the sentiment, urgency, and category, same pipeline real customers hit.
Voice feedback that listens, classifies, and acts
An AI pipeline that runs while your customer is still in the room.
Capture in seconds
Scan a QR sticker, tap record, talk. No app, no login. Audio uploads straight from the browser to your tenant-scoped storage with one-hour temporary credentials, never leaving your perimeter.
Classify with AI
Whisper transcribes the audio. Bedrock Guardrails screen out abusive content. Nova Pro tags sentiment, urgency and topic, then writes a short summary. Audio is deleted as soon as the record is committed.
Act on it the same day
Per-branch dashboards surface the location trending negative on which topic. Filter by urgency to triage what needs a manager today vs. what can wait for the weekly review.
What operators tell us after week one
Real teams, real branches, real triage that wouldn't have happened otherwise.
We caught a service issue at one branch within 48 hours instead of next quarter's NPS report. The manager fixed it the same day.
Lina A.
Ops lead, regional café group
Our customers actually recorded. Real voice, real complaint, real action. Survey response rate is dead, voice is alive.
Omar K.
Founder, fast-casual chain
Bilingual transcription with proper Arabic RTL, that alone made the demo land. We were sold by the second clip.
Hala M.
Head of CX, retail
Built on serverless AWS, end to end
Stateless, idempotent, and isolated by tenant from day one.
- Multi-tenant data isolation enforced at the row, key and IAM-policy level
- Audio retained only until the AI write succeeds, never longer
- Bedrock Guardrails screen for prompt-injection and abusive content
- WAF, rate limiting and honeypot fields protect the public submit path
Whisper · Bedrock Guardrails · Nova Pro · DynamoDB · S3 · Cognito · CloudFront · WAF
Common questions
30 seconds is the sweet spot, long enough to capture context and tone, short enough that customers actually finish. The recorder caps at three minutes.
English and Arabic out of the box, with Whisper handling code-switching well. The dashboard is bilingual; Arabic is right-to-left throughout.
It lives in tenant-scoped S3 with a one-hour upload window. The worker downloads it, runs the AI pipeline, writes the structured record to DynamoDB, and only then deletes the audio. There is no long-term audio retention.
One QR code per branch. Every submission carries the branch_name, so the dashboard can split sentiment, urgency and category by location, and the trend table flags branches drifting away from the average.
It works, but the value compounds with multi-branch operators where comparison and triage matter most. Pro starts at five branches; Enterprise is unlimited.
Stop guessing what your customers think.
Spin up your first QR in five minutes. No card to start.