Restaurants and cafés
Catch the slow table or the under-trained server before it becomes a one-star review online.
Clarity replaces 1-to-5 surveys with the actual sentence the customer said, and routes it to the manager who can act on it tonight, not next quarter.
What changes
Operators tell us the same things, repeatedly, after their first month with Clarity.
Voice beats forms. Customers actually leave a clip, even when they wouldn't fill in a single rating.
Issues land in the right manager's dashboard before the customer has left the building.
No question wording, no Likert scales, no analyst writing the report. Just what was said and what to do.
How it works
A QR code, a thirty-second clip, and a dashboard that already knows what to do with it.
Branch-specific QR codes, put them on tables, counters, or invoices. Reprint any time from the dashboard.
They scan, record, walk away. No app to download, no account to create, no rating scale to argue with.
Sentiment, urgency and category land in your dashboard, ranked by what to handle first, by branch, by week, by trend.
What you walk away with
On day one, you replace three different tools, survey software, BI dashboards, and the manual triage spreadsheet, with one place that already knows your branches.
Ranked by urgency. Filtered by branch. Designed for the person fixing the issue, not the analyst writing the report.
Find the one location dragging your score down, and the exact dimension where the variance lives.
Voice replaces 1-to-5 scales. People talk because it's easier than typing, and you get the nuance every time.
Arabic and English transcription out of the box. Mix languages within the same branch without losing accuracy.
Where it pays off
Multi-branch operators feel the difference in week one. Single-location teams use the same playbook to spot patterns across days.
Catch the slow table or the under-trained server before it becomes a one-star review online.
Aisle-level QR codes surface stockouts and store-format issues that NPS will never reach.
Capture patient experience without paper forms, and protect privacy by design, with PII automatically redacted.
Per-floor or per-room QR codes route urgent complaints to the manager on duty tonight.
Why teams choose Clarity
Spin up a tenant, print a QR, take live feedback on the same call. No implementation project, no kickoff deck.
Nothing to host, integrate, or maintain. Your operations team owns it end-to-end without filing a ticket.
Designed for the branch manager closing tonight's loop, not for the analyst writing next quarter's report.
Built and tested in the GCC. Arabic isn't an afterthought, it's the default for half the team.
Spin up a sandbox tenant. No card. Forty-eight hours of full access.